LifeScan is a global leader in blood glucose monitoring and digital health technology and has a vision to create a world without limits for people with diabetes and related conditions. More than 20 million people and their caregivers around the world count on LifeScan’s OneTouch products to manage their diabetes. The team has an unwavering commitment to quality in the development of agile products and digital platforms defined by simplicity, accuracy, and trust to enable knowledge, wellness, and health of individuals. At LifeScan we believe our talented and passionate team is what makes us special.

Key Account Manager Retail will be responsible for all assigned accounts which will include both Retail, Mail and Wholesale Independent accounts. The KAM will be responsible for all Account Management activities including successful achievement of strategy development and execution, contracting, negotiation, marketing development program creation and management, pull through activities and strong relationship building skills at all assigned accounts.

The KAM will also be accountable for developing new Go-to-Market strategies with associated tactics to continue to drive our business in a changing Healthcare landscape. They will also test new ideas to drive innovative thinking, leading to incremental sales and value to our customers. The individual will create strong relationships with both internal partners and external customers in varying departments to drive overall sales.

•  Achieve positive results for all aspects of the Key Account Manager job responsibilities including:
  • Creation and execution of sales strategy for accounts
  • Achieving sales goals and objectives
  • Successful negotiation
  • Execution of all contracts
• Support all sales team with delivery of Lifescan strategy
• Develop best in class relationships with all relevant touchpoints within each Retail and Channel Account, including varying level of leadership (Director, VP, SVP)
• Monitor Sales efforts through analytic tools, assessing necessary Channel pull through activities to continue to drive positive share and volume growth.
• Understand regional (state) influences that may cause for specific go-to-market approaches/ pull through activities including targeted Sales Force or marketing tactics.
• Accurate Long Term and Short term forecasting to ensure customer requirements are met along with company GTS and manufacturing needs.
• Learn and study the Healthcare marketplace to create forward looking strategies that allow Lifescan to remain ahead of our competition.
• Have a clear understanding of share, volume, NTS trending at each account, catching market or account changes early to adjust strategy.
• Utilize and partner with all internal teams including Marketing, Market Access, Analytics
• Support Wholesale NAD on projects that impact overall Channel Business.

• A minimum of 5 years of Retail experience is required
• Strong knowledge of the Channel Landscape is required
• Multiple years account experience a must, Channel or Payer
• Multiple years of developing strong relationships with multiple departments within accounts
• Diabetes Knowledge is strongly preferred
• Negotiation and contracting experience preferred
• Successful execution and addition of new products
• Ability to manage Administrative tasks including timely MDF fund submission, SOW, etc
• Ability to build relationships at any level within a retailer to drive the business
• Strong Analytical Skills including Excel
• Passion for Our Company and Products
• Great communication skills verbal and written across all levels
• Critical thinking to assess ideas and capability to head of issues early
• An insatiable need to solve problems, discover new space and implement business plans to capture new business opportunities

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